Longman Dictionary of Contemporary English
Wiktionary
n. A range of services providing assistance with technology such as televisions, computers, and software, typically aiming to help the user with a specific problem.
Wikipedia
Technical support (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other informatic, electronic or mechanical goods. In general, technical support services address specific problems with a product or service rather than the provision of training, customization, or other support services. Most companies offer technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over by e-mail, live support software on a website, or a tool where users can log a call or incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems. In addition, some fee-based service companies charge for premium technical support services.
Usage examples of "technical support".
We are in negotiations now with Atlantic Richfield, the American oil company, for technical support.
WHEN READY FOR SEA ASAP DEPART PORT ABIDJAN AND PROCEED REST POSSIBLE SPEED TO ROTA SPAIN TO LOAD TECHNICAL SUPPORT MATERIAL AND SUPPLIES.
SPEED TO ROTA SPAIN TO LOAD TECHNICAL SUPPORT MATERIAL AND SUPPLIES.
I want technical support personnel, fuel, and spare parts in place in either Wismar or Luebeck before we get there.
An advance-man of sorts, he often surveyed sites for future operations, using his engineer's eye and memory to sketch maps, determine equipment needs, and provide technical support for the actual operations people, who treated him with far more respect than an outsider might have expected.
We were taught photography by an instructor from the service's technical support division, TOS/PH.
By the time they find out just what they have been given the keys to, the conservatives will be in full control and will have sufficient technical support to convert the population to their way of thinking using the 7800.
By the time they find out just what they have been given the keys to, the conservatives will be in full control and will have sufficient technical support to convert the popula.
Behind the scenes Malenfant had already begun to assemble promises of the technical support he was going to need.
Her coverall was the dark brown of the reclamation technical support staff.
I think Anthony's less than impressed by their technical support and underestimates its capabilities.
What Microsoft is selling through Pay Per Incident isn't technical support so much as the continued illusion that its customers are engaging in some kind of rational business transaction.