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Micro-inequity

Micro-inequity is a theory that refers to hypothesized ways in which individuals are either singled out, overlooked, ignored, or otherwise discounted based on an unchangeable characteristic such as race or gender. Micro-inequities, micro-affirmations, and micro-advantages all fall within the broader category of micro-messaging. All represent the three ways we send subtle messages negatively, or positively. Each of the three fall within the broader category of micro-messaging.

Micro-inequities are subtle, often unconscious, messages that devalue, discourage and impair workplace performance. They are conveyed through facial expressions, gestures, tone of voice, choice of words, nuance and syntax. Repeated sending, or receiving, of micro-inequities can erode commitment and loyalty and have the cumulative effect of diminishing overall workforce performance. As they are characteristically subtle, "only the most astute and aware communicators recognize how [micro-messages] are received and perceived," as described in The Star-Ledger article, "Micro-messages Matter" by Steve Adubato.

These subtle messages, sent either consciously or unconsciously, can reveal more about the true nature of a relationship than the surface words alone. They function as the core of how unconscious bias is communicated and how workplace inclusion is experienced. In the Profiles in Diversity Journal article "The DNA of Culture Change", Joyce Tucker states, "Organizations have done a great job at controlling the big, easily-seen offensive behaviors but have been somewhat blind to what is rarely observed. Organizations have done great work at controlling the few elephants, while being overrun by a phalanx of ants. Listening with your arms folded, losing eye contact with the person you're speaking with, or even how you move your lips to shape a smileā€”in any given conversation, we may send hundreds of messages, often without even saying a word. Just as television or radio waves surround us yet we never see them, these micro-messages are just as pervasive and nearly as difficult to discern."