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jobsworth

n. (context chiefly British English) A minor worker who refuses to be flexible in the application of rules to help a client or customer.

Wikipedia
Jobsworth

A jobsworth is a person who uses their job description in a deliberately uncooperative way, or who seemingly delights in acting in an obstructive or unhelpful manner. The term can also be applied to those who uphold petty rules even at the expense of humanity or common sense.

"Jobsworth" is a British colloquial word derived from the phrase "I can't do that, it's more than my job's worth", meaning taking the initiative and performing an action that is beyond what the person feels is in their job description. The Oxford English Dictionary defines it as "A person in authority (esp. a minor official) who insists on adhering to rules and regulations or bureaucratic procedures even at the expense of common sense." Jonathon Green similarly defines "jobsworth" as "a minor factotum whose only status comes from enforcing otherwise petty regulations".

An example of the phrase which gave rise to the term occurs in the 1965 Beatles movie Help!, when Roy Kinnear's character, the assistant scientist Algernon, exclaims "Well it's more than my job's worth to stop him when he's like this, he's out to rule the world...if he can get a government grant."

Another early use was by UK folk-singer Jeremy Taylor, in a song he wrote in the late 1960s:

Jobsworth, Jobsworth, It's more than me job's worth, I don't care, rain or snow, whatever you want the answer's no, I can keep you waiting for hours in the queue, and if you don't like it you know what you can do.

The term became widespread in vernacular English through its use in the popular 1970s BBC television programme That's Life! which featured Esther Rantzen covering various human interest and consumer topics. A "Jobsworth of the Week" commissionaire's hat was awarded each week to "a startling tale of going by the book".

The term remains in use, particularly in the UK, to characterise inflexible employees, petty rule-following and excessive administration.

The slang expression Little Hitler is also much in use in Britain with about the same meaning.

Usage examples of "jobsworth".

He watched as they attempted vainly to spread the lump of icy butter that had been crushed into the centre of the bun by some joyless jobsworth in a stupid white hat, dry teacakes with a bit of butter in the middle being a speciality of the restaurant chain they were in.

A grey camera sat atop the lights, a little automated jobsworth ensuring she complied with the signal.

Back in the main terminal a few officious little jobsworths had tried to argue the point with him, only to go all uncertain and tongue-tied when Lewis gave them his best thoughtful stare.

Whereas Peters and Ratcliffe had some human decency and intelligence, these were a couple of jobsworths, selected to follow MI6 orders unquestioningly.

The jobsworths waved a vaguely worded warrant that empowered them under the Mutual Assistance Act to confiscate anything they wanted.

The jobsworths were on their way back to London with all my belongings.