Official who hears complaints

• A government appointee who investigates complaints by private persons against the government
• Official investigating complaints of maladministration
• Government investigator
• Complaints investigator
• One hears complaints and moans about accommodating male friend

Wiktionary Word definitions in Wiktionary
n. 1 An appointed official whose duty is to investigate complaints, generally on behalf of individuals such as consumers or taxpayers, against institutions such as companies and government departments. 2 A designated internal mediator in an organization ...

Wikipedia Word definitions in Wikipedia
The Office of the Ombudsman in Ireland was set up under the terms of the Ombudsman Act 1980, as amended by the Ombudsman (Amendment) Act 2012. The current Ombudsman is Peter Tyndall .

Longman Dictionary of Contemporary English Word definitions in Longman Dictionary of Contemporary English
noun EXAMPLES FROM CORPUS ▪ For example, the proposal for an ombudsman is sensible. ▪ He points out that customers must first complain to the Tessa provider before lodging a claim with the ombudsman . ▪ Insurance, building societies, unit trusts, banks ...