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Answer for the clue "An employee of a retail store who supervises sales personnel and helps with customer problems ", 10 letters:
shopwalker

Word definitions for shopwalker in dictionaries

Wiktionary Word definitions in Wiktionary
alt. (context British English) A retail store floor supervisor. n. (context British English) A retail store floor supervisor.

WordNet Word definitions in WordNet
n. an employee of a retail store who supervises sales personnel and helps with customer problems; "a floorwalker is called a shopwalker in England" [syn: floorwalker ]

The Collaborative International Dictionary Word definitions in The Collaborative International Dictionary
Shopwalker \Shop"walk`er\, n. One who walks about in a shop as an overseer and director. Cf. Floorwalker .

Usage examples of shopwalker.

The shopwalker on the fancy - goods floor thought Lorna was fussing round suspicious.

The theft had been proved by Albert Jobson, a shopwalker, who gave evidence to the effect that he followed her through the different departments and saw her take the things mentioned in the indictment.