Wikipedia
Voxeo Corporation is a technology company that specializes in providing development platforms for unified customer experience (self-service) and unified communications (real time communications) applications. Voxeo's products are all available as SaaS / Platform as a service (public cloud), on-premises software (private cloud), or hybrid clouds that combine the public-cloud and on-premises components. Voxeo products include:
- Prophecy Interactive Voice Response ( IVR) platform
- VoiceObjects multi-channel (IVR, SMS, IM, web, social) service creation environment
- PRISM SIP/HTTP/XMPP Java application server and media server (previously SIPmethod)
- Tropo multi-lingual cloud-based communications platform for voice, SMS, IM and Twitter
- IMified hosted instant messaging application development and deployment platform
- SMSified hosted SMS (text messaging) application development and deployment platform
- Phono web-based softphone and coloboration SDK
Customers have developed a wide range of applications on Voxeo's platform, ranging from traditional customer service IVR systems to conferencing systems to outbound notification systems. As of September 2011, the company reported that over 220,000 developers have joined Voxeo's developer programs.
Voxeo is headquartered in Orlando, Florida with main offices in Cologne, Germany; Beijing, China; London, UK and San Francisco, US.
In 2013, Voxeo was acquired by Aspect Software.