What is "serviceops"

ServiceOps is a clipped compound of IT Service Management (ITSM) and Operations.

It is an emerging practice that emphasizes the collaboration, communication and orchestration across multiple IT Services Providers aimed at delivering speed (time-to-value) and agility. It started in response to process based IT Service Management (ITSM) practices such as ITIL that are focused on predictability through clearly defined and measured services.