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ServiceOntario

ServiceOntario is part of a Government of Ontario initiative created out of a desire to give Ontarians an easy, cost-effective way to access government services. ServiceOntario is responsible for delivery of services to citizens through the internet, telephone and automated kiosks placed around the province.

ServiceOntario continues to grow and increase its capacity to integrate and deliver services to Ontarians. In 2011, ServiceOntario became the retail face in service delivery on behalf of individuals and businesses in Ontario. Any and all routine transactions were completed through ServiceOntario centres, website, call centres or kiosk locations. In 2012, illegal card skimming devices were installed on some kiosks in the Greater Toronto Area, forcing the temporary shutdown of all kiosks province-wide.

The Minister of Government Services is responsible for ServiceOntario.