Wikipedia
OmPrompt Limited delivers an automated solution to the problem of different file formats when exchanging data and messages between companies, from when an order is placed to when suppliers are paid. OmPrompt focuses its Customer Automation Management solution on companies within Fast-Moving Consumer Goods (FMCG), Consumer Packaged Goods (CPG), as well as Healthcare or Medical Device, technological goods manufacturers, and logistics. The customer base of these companies tends to be very diverse in terms of size, business systems used, data formats and ordering procedures used. Taking into consideration their extended supply chain community (logistics providers, ancillary service providers), the complexity of transaction processing increases manifold.
OmPrompt’s Customer Automation Management software enables their customers to release staff from the very time-consuming task of processing messages manually. Typically this has allowed these members of staff to focus on improving customer relationships by managing exceptions: deliveries that were not received on time and in full, upselling and cross-selling and generally allowing for better customer service as the people become more customer-facing. OmPrompt allows staff to spend more time on front office tasks, and significantly less time on back office tasks.