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M-government

Mobile government™ , mGovernment™ refers to collection of services as the strategic use of government services and applications which are only possible using cellular/ mobile telephones, laptop computers, personal digital assistants (PDAs) and wireless internet infrastructure.

The world's first mGovernment™ work initiated by Professor Ibrahim Kushchu in Japan at the mGovLab - now grown into Mobile Government™ Consortium Int (mGCI) www.mgovernment.org - offering services for the transformation to mGovernment™. Proponents of mGovernment™ services argue it can help make public information and government services available "anytime, anywhere" and that the ubiquity of these devices mandates their employment in government functions. An example of such beneficial use of mobile technologies would be the sending of a mass alert to registered citizens via short message service, or SMS, in the event of an emergency.

To quote mGovernment™ practitioner and proponent Ibrahim Kushchu, "As e-business evolves towards m-business, eGovernment seems to follow the trend with a few but significant mobile government™ (mGovernment™) applications and services."

mGovernment™ services is now evolving on four dimensions – transforming eGovernment services directly to the mobile platform, providing access to mobile technologies and application for the field workers of the public sector, enabling smart / flex working and providing citizen services anytime, anywhere.

The recent work done by the mGCI (www.mgovernment.org) suggest that governments all around the world are now looking for strategic ways of implementing mGovernment services rather than implementing silos of solutions at various ministries or agencies.