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homesourcing

n. homeshoring.

Wikipedia
Homesourcing

Homesourcing also known as homeshoring is "the transfer of service industry employment from offices to home-based employees with appropriate telephone and Internet facilities". Homesourcing is best thought of as a combination of outsourcing and telecommuting.

Homesourcing refers to hiring employees and / or engaging independent contractors. Homesourced workers are trained through "systems / processes / methods" online and/or sometimes required to come to an office for training from time-to-time.

As it progresses the Information technology (IT) the methods for homesourcing, tend to develop new forms of Operating leverage.

Traditionally, employers were most likely to homeshore call-centers and other customer service processes. However, this trend is changing as employers realize a wider variety of work is amenable to homeshoring. Knight Ridder Newspapers reports "it's no longer just call centers and information-technology jobs. Now it's architects, accountants, tax preparers and financial analysts."

According to researcher IDC Homesourcing is expanding by about 20% a year and homesourcing is "on track to explode".