Wiktionary
n. A manager who works on the floor and may directly interacts with customers rather than one who works from a desk at a distance from the work.
Usage examples of "floor manager".
In a large room on the fifth floor Manager Stanfeld of the Irene Wallack Company had assembled the men of her support.
On her second day, a hysterical customer recognized her and informed the floor manager that she refused to be waited on by a murderess who had drowned a small child.
An alert floor manager with boot-black hair and a matching dinner jacket swooped down, landing on Lara with an ingratiating smile.
A floor manager would be called down to the kitchen in the middle of a dinner shift to find one of us standing by a bloody cutting board, red-smeared side-towel wrapped around a hand, and as they approached, one of Dimitri's grisly fingers would drop onto his foot.
She dialed Mike Benson's code and told him to let Kit and Skeeter through, then climbed the stairs to the fifth-floor manager's office.
Jack hoped the song was only a crowd soother after the day's seventh fistfight on the floor, this last between a Jackson delegate defecting to Hartmann and a floor manager who was trying to change his mind.