What is "cablehell"

CableHell was an independent consumer lobby group designed by customers of Virgin Media (previously known as NTL/ Telewest for Cable TV services in the UK) to discuss issues and create a community where people could submit their own views of the company, and opinions on how to improve products or services. The forum membership included a number of Virgin Media employees who helped out customers of Virgin Media and provided a source of official information.

CableHell was occasionally cited by global news sources such as the BBC, The Times and The Guardian as well as other online publications.

Started in April 2002, CableHell was one of the UK's larger ex-ntl: focused customer support forums in the UK. There were numerous forums available for members, for each different type of service which Virgin Media provides; such as Digital TV, Telephone, Internet and Mobile. There were also alternative forums for other topics and providers, as well as a number of support and FAQ guides available.

The forum was previously known as Ntl:hell however with the re-branding of NTL/ Telewest, the name changed to reflect this.