Wikipedia
Atento is a Luxembourg multinational provider of customer relationship management and business process outsourcing ("CRM BPO") services in Latin America and Spain, and among the top three providers globally, based on revenues. Since 1999, the Company has developed its business model in 13 countries where it employs approximately 154,000 people.
Atento has been named one of the 25 best multinational companies to work for by the Great Place to Work Institute in 2013 and 2014. The ranking is the world’s largest annual study of workplace excellence and identifies the top 25 best multinationals in terms of workplace culture.
According to the prestigious Magic Quadrant 2013 developed by Gartner Consulting, Atento is one of the leaders in the area of Customer Management Contact Center BPO.
December 12th, 2012. Telefónica and Bain Capital closed the deal for the acquisition of Atento for €1,051 million euros.
September 12th, 2014. Atento announces launch of initial public offering