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Wiktionary
troubleshooting

n. The identification and resolution of problems, especially problems of a technical nature. vb. (present participle of troubleshoot English)

Wikipedia
Troubleshooting

Troubleshooting is a form of problem solving, often applied to repair failed products or processes. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state.

In general, troubleshooting is the identification of diagnosis of "trouble" in the management flow of a corporation or a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms.

A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

The methods of forensic engineering are especially useful in tracing problems in products or processes, and a wide range of analytical techniques are available to determine the cause or causes of specific failures. Corrective action can then be taken to prevent further failure of a similar kind. Preventative action is possible using failure mode and effects (FMEA) and fault tree analysis (FTA) before full scale production, and these methods can also be used for failure analysis.

Usage examples of "troubleshooting".

Next rank above me is Adviser, permanently based at one or other of the Sector Centrals, except for occasional Planetary Tribunal work, reviews, or other troubleshooting.

CITS, the Central Integrated Test System, was a monitoring, recording, and troubleshooting device on the B-l bomber that acted like a flight data recorder.

Give her a good break, and come back in time for her to show these lamebrains up in the troubleshooting phase.

This was a cowardly thing to do, but the car had been making odd noises off and on for the past couple of days-a sort of faint clank clank oh god help me clank I'm dying oh god oh god clank noise-which wasn't covered in the troubleshooting section of the owner's manual.

Derec’s company, the Phylaxis Group, had overseen its installation and had been contracted to do the maintenance and troubleshooting for it, but subsequent events took all that away.

If one storage area or computer was receiving unusually heavy use, that would be a good place to do some troubleshooting.