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Longman Dictionary of Contemporary English
helpline
noun
EXAMPLES FROM CORPUS
▪ Although we were officially the London helpline, we got calls from all over Britain and from all over the world.
▪ Mr. Golding I repeat: where do people find out that the helpline exists and obtain the number?
▪ Now the county's Police Federation has set up a helpline to give advice to officers facing complaints.
▪ The helpline for former pupils, staff and parents is producing vital new information.
▪ The helpline is for both authorities.
Wiktionary
helpline

n. A telephone (or by extension email, web or SMS) service which offers help to those that call, either as an public emergency service or customer service.

Wikipedia
Helpline (film)

Helpline! is a 2004 queer short film from the Netherlands written and directed by Joli(e) ( pseudonym of Jiro Ghianni). It is a short experimental animation that was produced for Queeruption 2004.

The film explores the idea of bare-chested-ness. Should everyone in a Western society be able to walk around bare-chested, or just the boys? Is this fair? The director used her/his "pre- testosterone" voice in narrating the voice-over that accompanies the animation.

Usage examples of "helpline".

Rimmer suggested they might offer it a number of concessions, including mutant creche facilities, a chameleonic lifeform helpline and free travel passes for all slimebeasts.